Frequently Asked Questions
Here are a few of the questions we get asked....
With COVID-19, what can I expect with refunds?
We have made several adjustments to our refund policies to accommodate the unknown around COVID-19, extending the time frame of full refunds on class fees to ensure the comfort of our clientele.
What is your plan in anticipation of another lockdown/self isolation?
We have worked with our network of dance schools and consulting companies to create a plan of action that we feel confident in should classes need to be run virtually for any portion of the season. We feel well trained and prepared should we need to follow through with this plan.
Can I get funding for dance?
For funding opportunities that assist parents who are looking for financial subsidy or assistance, there are referrals that can include: Kidsport, Jumpstart, Point in Time in Haliburton, Chance2Dance.
My dancer is interested in joining the Competitive Team, also known as The Company. What steps should we take?
Our competition team will be reworked for the 2021-22 dance season with adjustments in levels and new dancers being invited to join. We always have our eyes and ears out for dancers with the potential technique and attitude that would fit well in our Company and personally reach out. In Spring 2021, we will be holding auditions for our newly introduced competition team, which includes two separate levels, offering more opportunities for our dancers.
What age do children start dancing?
What does my dancer need to wear?
Depending on the class you have registered for, your dancer will need a specific uniform. Check out our UNIFORM PAGE to find the class and the dancewear/shoes they will need in time for our season start date.
Where can I purchase dance wear and shoes?
We recommend several fantastic dancewear stores which are all listed on our UNIFORM PAGE.
Do you offer trials in case my dancer changes their mind or doesn’t want to commit yet?
Yes. We love to give children the chance to try something new without the pressure of commitment, and therefore offer two week free trials for our recreational program. Our competitive program, however, does not offer trials and once registered for specific classes, dancers are expected to fulfill their commitment to their group and instructor as choreography, early costume orders and competition prep depend on this.
Do you offer a payment plan?
Yes, we offer a monthly payment plan over 9 months, for all of our dance families. You will be given the option to select ‘pay in full’ or ‘pay in installments’ when registering online and can set up your automated monthly payments then.
What payment methods do you accept?
We accept Visa, Mastercard, Visa Debit and e-Checks through our online system. As of June 2019, an admin fee will be charged to your account for all e-transfer, cheque or cash payments.
When is your recital?
Our spring Recital for our 2021-22 season is booked for June 3-5, 2022. Tickets will go on sale to customers only for a two weeks period before then going on sale to the public.
Are recital tickets included in my registration?
No. We do not include tickets to the recital in registration fees. Tickets can be purchased as of March online and a secret link will be sent to our clientele to purchase before their go on sale to the public on April 1. We use a great platform for all of our online ticket sales called ‘onstagedirect’.
Are recital seats assigned?
Yes. You will need to select your seats when purchasing your tickets.
Can my baby sit on my lap at recital?
Yes, but they will still need a ticket. A new policy at the theatre put into place by the Ontario Fire Code Regulations states that all persons in the theatre, no matter what age, must have a ticket and seat.
I have guests coming to recital who are in a wheelchair or cannot manage stairs well. What should I do?
Before tickets go on sale, we block off and reserve the front row and wheelchair accessible seating in the theatre for these circumstances. Please call or email us right away if you need to purchase tickets in these seats.
My dancer’s costume(s) needs alterations, is this something that is done through the studio or personally?
All costume alterations are expected to be taken care of personally.
My dancer has props for their solo/duet/trio, who brings these to performances?
All props for solos/duets/trios are expected to be transported by the dancer and their family. Props for group routines will be brought to performances by instructors.
Still have Questions?
Please feel free to contact us via email or by filling out the contact form below.
Our Dance Studio
Contact us by filling out our contact form or by calling and we will be happy to help you decide where you will get the most out of your dance experience. To book your free trial please fill in the contact form.